ShipStation combined orders don't get correct shipping rates from TikTok

[Loerts]

If I combine orders in ShipStation, is TikTok notified? There are shipping prices and discounts that will give my buyers savings of the orders are combined in TikTok, but it looks like they aren't getting applied if I combine orders in ShipStation. Any idea if this functionality is on the way?

[CaraAdmin]

Hello @Loerts!

Thank you for your post in the community! You’re right — currently, when orders are combined in ShipStation, that update is not sent back to TikTok.

I’ve shared your feature request with our development team for review. In the meantime, let’s see if we can gather additional feedback from the community to help highlight how valuable this functionality would be.

If you’d like to see this feature added, please give this post a thumbs-up to show your support!

Happy Shipping!

-Cara