{"Message":"The remote server returned an error: (401) Unauthorized."}

[maddhattercaps]

Trying to connect ship station to shopify and this is what I get. ANY HELP??

[Moderator-Davis]

Hey there @madhattercaps, 

Thanks for joining the community! We are so thrilled to have you! 

The error you are seeing there is indicating that some part of the information entered for the connection was incorrect and Shopify is blocking this connection. 
 

To fix this issue you will need to ensure that your credentials are correct as well as the URL being used for the connection. Please review these Shopify connection steps entirely and precisely when re-attempting that connection. 

I hope this helps! 🙂 

[LB]

Hello,

I am currently having errors when printing orders, this are some of the errors I am having.

The remote server returned an error: (403) Forbidden.

The remote server returned an error: (503) Server Unavailable.

The remote server returned an error: (503) Server Unavailable.

Thanks,

[CaraAdmin]

Hello @LB!

Thank you for your post! ShipSation is currently partnering with UPS to find more details about these errors. If you would find it helpful, you can sign up for Status Updates via the ShipStation Status page. This will help identify future outage errors or outages. 

Thank you for your patience! 

-Cara