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Bug with BrightPearl Set Up Marketplace Connection

pmsteil
First-timer

‎08-02-2024 08:02 AM

When we click on the "Edit Connection" for our existing connection, it doesn't allow us to view/edit the existing connection - we can only enter all the details for the connection once again.

This wouldn't be an issue, but twice in the past 2 months our connection settings have gotten corrupted - verified via the SS API - get store info... 

So we had to re-setup the connection... which means we had to know exactly how to set it up.

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1 REPLY 1

CaraAdmin
Khoros

‎08-06-2024 01:20 PM

Hello @pmsteil!

 

Thank you for coming to the community to learn more about your Brightpearl Marketplace connection. All of our integrations require users to re-enter information to reconfigure; all fields will appear blank again as if no information was entered. 

 

One suggestion we offer to merchants is to screenshot and print out the connection settings for easy access. I am also marking this as a feature request for our developers to review.

 

Happy Shipping!

 

-Cara

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