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smwaters
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09-16-2022
05:22 AM
Status:
New
We send a return label with everyone of our shipments. We expect 100% of these to be used (we're a direct to consumer lab and use the return label to ship the patient sample to the lab). We would like to be able to send tracking emails when customers return their samples to the lab via the RMA. We're currently using Aftership and Klaviyo to handle the initial shipment notifications. I'm also open to suggestions on how to handle this via another method.
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