Add Custom Package Weight

[dpolicicchio]

Hey there,

It would be nice if ShipStation added the feature to allow custom package weights. That way, when you choose your custom package, the additional weight will be added as well to account for the box and void filler weight. 

I understand that ShipStation automatically pulls the weights for all of the SKU's in the order, but what's the point if you still have to manually enter the additional weight to account for your box and void filler? You might as well go ahead and weigh the entire package before shipping at that point. Which is what we're having to do now...... Would be able to ship about 4x as many orders if this was a feature. 

Anyone else have a workaround?

[amack]

I've been asking for this for years. We don't use Shipstation during the holidays because of this - it slows us down too much. We have a lot of different package options, from poly bags to kraft boxes, and our staff has to remember the weights of all of them. There's too much room for error. 

[CaraAdmin]

Hello @amack!

Thank you so much for your continued support and enthusiasm for this request! The developers are aware of its importance, and we’re eager to be a helpful resource for you during the holiday season. As soon as I receive an update from the team, I’ll be sure to share it with the community.

We truly appreciate your patience and persistence—it’s feedback like yours that drives us to improve and deliver the best experience for our users!

Happy Shipping!

-Cara