Add a duplicate order feature

[th1]

Currently during an exchange, we reship the original order and then have to change the packing slip by hand writing the changes. While we could create manual orders for each of these, right now customer information does not automatically fill in all of the time when creating an order. When this happens we can go to the customers tab and then search for the customer and then create an order from there, but this seems like an extra step. It would be convenience to have a "duplicate order" button that would create a new order to the same recipient directly from the orders or shipments tab.

[CaraAdmin]

Hello @BradVR4!

Thank you for supporting this idea! Good news: As of July 3, 2024, everyone can access the new reship feature. I have attached the post that outlines how to use it here. 

If you have any questions about this feature, feel free to reach out to support@shipstation.com

Happy Shipping!

-Cara

[BradVR4]

Hi @CaraAdmin,

This is great! I appreciate the update - will give this new feature a test drive and let you know how it rides.

Thank you for the prompt reply!

-Brad

[dalbysc]

100% need a duplicate order option. would use this so many times a week!

[Langhorne]

I came here to ask for the same thing that apparently other people have been asking for YEARS.  Please add a way for us to duplicate all the information on a shipment and repurchase and get a new tracking number.  PirateShip allows us to do this and it is a free website. 

[CaraAdmin]

Hello @Langhorne!

Thank you for your inquiry about this feature! I’m not sure if you saw my previous post, but I wanted to highlight that we offer the Reship feature. I’m not certain if this fully meets your needs, but it may be worth trying out to see if it works for you. Let me know if you have any questions.

Happy Shipping!

-Cara