This would be very useful... I've had to build saved searches that after orders have imported I tag orders appropriately because it does not work on multi-line item ordes.
Being able to use automation rules to multi SKU order would be great. Something I would also like to suggest (if automation rules could be applied to multi SKU orders) is the ability to use product categories to control a rule. the reason I see this as necessary for us is we have a little over 5k SKUs and at least 7 different general product categories (more sub categories could be used to better sort orders). Being able to choose who is assigned these orders or what tags these different order get would be a huge help. For example say I'm missing a critical part in an assembly that is holding up an entire product category from shipping. I would like to know which orders contain products within that category. This could be to just not waste time looking at order that can't be filled or to send emails notifying them of the potential delay. I'm sure much more could be done with something like this but I believe it would make creating SKU based rules even more powerful and easier to do.
I have been needing this for years - but I am looking to see if there is a workaround as the majority of our orders are 1 SKU + an add on accessory - So i would like ship station to ignore a set of SKUs that are our accessories) and treat multi-item shipments as a single item if the second, third, etc. item is one of that ' accessory skus' does anyone have an idea on how to implement this?
Basically, can I make all those accessories "B" items and tell shipstation to only use A items when running rules...
Multi-item orders can be automated as long as tagging is utilized for the products in question. In this way, you can create automation rules not based on sku as other contributors have mentioned, but "contains this tag" and likewise, "excludes" any other tag that you don't want in that particular automation rule.
This isn't a complete solution, but a workaround for the majority of multi-order use cases. It doesn't work so well when you 5k sku's like @AlecW mentioned. You would need to create millions of automation rules to capture every variation of tag. If you have 100 skus? Definitely doable for the majority of orders.
ShipStation needs to look into this. Its a major design flaw that hold up out business. It a major feature that is needed and why we use ShipStation to begin with. To create a tag for each sku combination is ridiculous, they should just correct the if/then logic to allow for multiple sku combinations. Please help us all out @admin