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jared6
First-timer (legacy)
Status: Under Review
Need the ability for the automation rules to see multiple item orders. So you can create logic that IF it includes this SKU and also this SKU it will process these rules. This should be able to be done for as many items in the order. The current automation rules do not work well if you have multiple skus that get sold together in a shopping cart.
44 Comments
ant1234
First-timer

Yep, just ran into this unacceptalbe limitation. Seriously, this is such a ridiculous flaw we are reconsidering our plan to move just because of this.

JohnLecole
Contributor

Currently the Item SKU choice in automations is next to useless. Please make it check every line item in an order.

mdw
New Contributor

The ability to have automation rules that check conditions of mutliple SKUs in an order is so needed and so simple.  I'm starting to move from Order Desk to Ship Station and had lots of rules set up this way in Order Desk.  Now thinking I should be moving back to Order Desk already due to the lack of this feature.  We have 3 shipping locations and need auotmation that can "decide" which location to ship from based on a variety of features that require looking against each SKU within the order.

KnollwoodRoad
New Contributor

100% This should be a feature--we definitely need this!