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First-timer (legacy)
Status: Under Review
There should be a way to delete orders from the 'canceled' tab - sometimes an import doesn't go quite right, or perhaps you created the order to get a shipping cost for a customer who backed out - there's no reason to keep all that data in the canceled tab. Furthermore, and more importantly - if it's a botched import - you have to change to all new order #'s or re-importing will only update the already botched orders (and if it's the order # that's botched, you're way out of luck.) Let us delete canceled orders.

This and other issues have caused us to look elsewhere for our fulfilment software. Hard to believe these folks can ignore their customers for so long!

New Contributor

I'm dealing with this issue on 5-24-24, while doing a free trial. If no work around, this may be a deal breaker for me. Uploading and choosing labels doesn't always go smoothly and we have to be able to upload the same files and redo things! Fix this now! Adam