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help3
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โ12-28-2022
07:02 AM
Status:
New
Looking to put a delay on one automation or figure out a way to accomplish this.
We have a intermediary app, OrderDesk, that we need to use due to complexities of our fulfillment process. They're pushing orders to Shipstation. Some orders are unpaid, and they later apply a tag to them (but they can only do so, AFTER the order is already in shipstation), which means that the order automation rules were already processed.
Outside of having to go manually click "reprocess automation rules" every time before we fulfill an order, otherwise these unpaid orders don't slip through and get fulfilled.
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