Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- ShipStation Community
- Ideas
- Orders & Shipment Management
- Include Dimensions and Insurance to the Shipping C...
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
jenelle
Occasional Contributor
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
07-21-2021
09:00 AM
Status:
No status
Our In-Cart Delivery options for our store is only grabbing live rates for the weight and displaying it to the customer. We need the rate to calculate with the dimension of the product as well.
Customer would only pay, for example $25 for shipping according to the weight of the product, but when the label is created with the dimension of the box included, the label ends up being $35 and we lose $10 for one order. It also doesn't apply if the order is insured as carriers would only cover up to $100, any order over $100 would need to include insurance rate on top of shipping cost.
In-Cart Delivery Options, dimensions and insurance aren't currently able to be included within the rates sent to the customers, please implement it.
See more ideas labeled with:
3 Comments
Idea Statuses
- New 607
- No status 130
- Under Review 71
- Investigating 51
- Planned 8
- Started 7
- Completed 52
- Declined 0
- Already Exists 0
- Requires Support 0
- Archived 0