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red-sea-lion
First-timer
Status: New

Our company bills retailers for our products, and then we fulfill shipping the order to the customer who purchased from our retailer. Currently the only way to reflect this is using the 3PL add-on, but that requires our retailers have their own ShipStation accounts and adjust their workflow which isn't feasible for larger retailers.

Simply adding a "billed to" section in addition to the "ship to" fields would resolve this for us. It feels like a very basic feature and I'm genuinely surprised it isn't an option already.