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StaciLevasseur
New Contributor
Status: New

It would be extremely useful to be able to choose a date to manually sync our orders to, even if it's tucked into the back section of settings. We, like many others, sell items on backorder/pre-order and so our orders become aged past being updated completely at times.

 

If a customer changes their shipping address or an item is canceled, the order does not update and we end up shipping to an old address or mailing items for free to customers. We can have a manual back-dated refresh done if we reach out to support, but this is inconvenient and time consuming for us and support to deal with all the time.