More specific Error message on "Address Format Invalid "

[LordofLight]

Hello! Today I was trying to ship a package and had entered all of the address info correctly, and got a Green House Icon and "Address Validated" indicator but the label would not print and I kept receiving the "Address Format Invalid" error message in red. I spent a long time re-entering, double checking and clicking different shipping options but nothing worked. I finally spoke with support and then realized that I had accidentally entered the EMAIL ADDRESS in the "phone number" field. It was a very subtle mistake that was hard to catch, because the address was validated and the email was listed, but I had to see the tiny field text to realize my mistake!
Once I moved the email address to the correct field (out of phone and into email field) everything worked fine.

MY IDEA IS THIS: PLEASE HAVE AN ERROR MESSAGE FOR WHEN AN INVALID PHONE NUMBER OR EMAIL ADDRESS IS ENTERED OR IN THE WRONG FIELD! LUMPING IT IN WITH THE ADDRESS AS A WHOLE IS NOT HELPFUL. THANK YOU

MY IDEA IS THIS:

[CaraAdmin]

Hello @LordofLight!

First, welcome to the Community! We’re thrilled to have you here. This space is a fantastic place to find answers, share feedback, and suggest new product features—we hope you find it both helpful and inspiring!

Thank you for sharing this great idea to have an error notification for invalid phone or email addresses. Your input is incredibly valuable and helps us continue to improve. Let’s see if we can gather more feedback from the Community to show just how important this request is. If you’d like to see it implemented, don’t forget to give it a thumbs up!

Happy Shipping!

-Cara