Need a way to edit "Sold to" field of customs forms

[Lanningsmith]

Hello - our business has found great success in facilitating domestic shipments in the US through Shipstation. However, we are coming up against limitations of Shipstation when it comes to facilitating international shipments. 

The specific limitation we are currently confronting is not being able to edit the importer (Sold to:) information on customs forms. Currently, Shipstation copies the recipient (Ship to:) information into the importer (Sold to:) information field. The Shipstation customer service agent that I chatted to about this let me know that some carriers require the "Ship to" and "Sold to" information to be the same, which is why Shipstation makes them the same by default. However, we need to be able to edit the "Sold to" field, because, in our case, the recipients of the shipments we are facilitating are not technically the importer of record. Because we cannot edit this field of the customs forms, recipients are being reached out to by the carrier (UPS) to verify importer information, causing delays in these shipments clearing customs. UPS's shipping software "Worldship" does allow for the "Ship to" and "Sold to" information to be different. However, we extremely prefer to use Shipstation as our main shipping software. Please resolve this limitation so we can continue using Shipstation for facilitating international shipments - thank you!