Need to be able to change the "Age" to be reflective of order arrival in ShipStation

[SIturner]

We need for the date that an order arrives in ShipStation to be the source of the "Age" rather than the order creation date. Our orders come over from NetSuite once they are approved. Seeing the age as a reflection of when the order was created provides no value when we are trying to maintain a 48-hour turnaround from the date the order was approved. In many cases, the order is weeks old by the time it is approved, requiring additional steps to see the shipping activity that displays the date it arrived in ShipStation. This option would be a huge time saver and allow the ability to know how long an order has to ship.

[CaraAdmin]

Hello @SIturner!

First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!

We appreciate you sharing this fantastic idea—your input plays a significant role in helping us grow and improve. Let’s see if we can gather more feedback from the community to highlight how valuable this feature would be. If you’d like to see this feature become a reality, don’t forget to give it a thumbs up to show your support!

Happy Shipping!

-Cara