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sales262
First-timer
Status: New

Enable label messages to allow the order number to be included on return shipping labels.The outbound labels have document options—can return labels have similar document options? Or can the RMA number be replaced with the order number? 

 

The RMA #s you print aren't helpful, since they can't be integrated into our RMA system. But your system already has the information we need with the order number. Having the order number on the label would solve a huge problem for us. 

1 Comment
kanthony12
First-timer

We would love to see this as well. Customers always send a mess of information and without the order number, it can be difficult to locate which order we are returning, especially when they have several orders with us.