Remove shipment after "CancelIndicium called on an old transaction" error

[dogfoxindustrie]

If you get this error "CancelIndicium called on an old transaction" on a shipment there is no way for the user to delete the shipment. Customer service says they do not a method currently to circumvent that issue in order to remove the shipment record. Please fix!!!!

[CotoneATX]

CancelIndicium called on an old transaction.

I got the same thing, anyway there is a solution now on how to void the label and get a refund?

Thank you 

[AdrianLignos]

This is the most arbitrary, absurd issue and it needs to be fixed. 

[Science-Rite]

No one from ShipStation has responded. Any reason for that? It is still an ongoing issue.

[andrea7]

facing them same issue.  this needs dev fixing.  anyone has been able to void the label successfully?  

[CotoneATX]

No. but I never got that issue again. So I assumed it was fixed by now.