Return Email Message Template

[Admin198]

Please extend the email templates to also work for Return Email Messages. We'd like to be able to include fields from the order/shipment for Customer Name, Order Number, etc. Similar to Shipment and Delivery notifications.

[marc11]

Extend the email templates to also include features that can be put on the Packing Slips but not the email templates. For example, the "[Item Options]" can be on the packing slip template but not the email shipment notification template.

[austin_gibbons]

It would be great to also have the Return Emails come from the store email address (shipping@mycompany.com) like the shipping/delivery notifications do rather than from tracking@shipstation.com like it does now. We've had customers miss the email because it's coming from an unfamiliar address.

[Mam]

I agree with Austin Gibbons. It seems awkward for our clients to receive an email from tracking@shipstation.com instead of our store.

[rthomasdesign]

As others have said, this would be extremely helpful. We'd even be happier with a different reply-to email address. We've had upset customers...

[drew3]

Please.  For anyone who is selling multiple products, we really want to customize per product as well as having our own email in the message.  Would be a great add as a Custom Template.