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First-timer (legacy)
Status: No status
We are a drop ship company that enters tracking provided by suppliers. Labels are not always generated through ShipStation. If the outbound shipping label is not generated through ShipStation, then the Returns Portal cannot generate a prepaid return label for the order. I want the Returns Portal to generate a return label for the order regardless if outbound shipment label was created in ShipStation or elsewhere. This would be a great feature for drop ship companies to allow their customers to utilize the feature.
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