We have multiple size variations within a product name and the SKU is where a customer would be able to see the size. Currently in the returns portal it only lists the product photo, name, quantity and price. When a customer orders multiple items of the same shirt, there is no way for them to know what size the options belong too.
Was given the workaround to change the name within ShipStation and override the other but we have 2100 products and that would be quite a task to change each one individually. Ideally if the developers could add in the SKU to the returns portal as a default, it would make it use of the portal easier for brands that have size variations.