The Scan-to-Ship screen does not memorize the default scale/scale you used last time. You have to reselect the scale every day before you begin shipping. It remembers the printer from the day before, why not remember the scale??? This seems like a simple little thing, but for employees who are not tech-savvy even the simplest things get can be problems... especially "settings" type things that are not part of the standard pick, pack, weigh, print label processes.