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ISCABVI
Occasional Contributor
Status: New

The shipping cost isn't exposed in ShipStation.  This means that we are unable to update the shipping cost with our contracted FedEx rate when we mark the order as shipped through our API.  This also impacts the Shipping Cost report, and other ShipStation reports as well.  If there isn't a shipping cost on the shipped record, then the shipment doesn't appear on the report.  There is a complete lack of visibility to shipping costs to the stores we serve.

The idea?  Expose the shipping cost in the API so we can update it properly.

1 Comment
CaraAdmin
Khoros

Hello @ISCABVI!

 

Thank you for your suggestion! We are constantly improving and adding features to our shipping platform, and we appreciate your time in sharing this with us

 

Happy Shipping!

 

-Cara