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shorebags
New Contributor
Status: New

Please add this field on the Picklist. Our fulfillment team packs our orders based on what is printed on the pick list. When gifts are ordered, customer usually adds a note they want added to their order so recipient knows its from them. Our team is unaware of this during packing the order as it does not appear on the pick list and we have missed several holiday gift orders requesting this note which is leading to our customers getting frustrated. PLEASE address this ASAP.

1 Comment

Hey there @shorebags

 

I definitely see why having this on the Pick List specifically would be desired. I know you can get this information on the packing slip in the meantime, but its good to know that this information would also be beneficial if available on alternate documents as well 🙂