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Adding an external image URL to a packing slip

Occasional Contributor

Hi!   I'm trying to add an external image url to packing slip templates.

It will only appear when adding "" to the front of the image URL, which servers as a resizer.

Without this, only a small white box will appear.

The problem is the image remains blurred/skewed no matter what with the resizer.

Any ideas?

ex:  <img src="" />



Community Manager
Community Manager

Hi @RobertMc


Thank you so much for being a part of our community and for reaching out to us. 


Have you attempted to host the image on a third party like the following site?


If you haven't can you try to host the image here and use the image URL without the resizer url? 


-Erin: Your Friendly Neighborhood Community Manager. 

Hosting anywhere else doesn't seem to work.

Occasional Contributor

Is there a way to have a dynamic link for the image in the packing slip?

If I have 50 images named XXXX.jpg where XXX is the buyer id, can we do something like (using the example in the OP)  <img src="[buyer id]" />

That way I don't have to create 50 custom packing slip for each image. And it will scale up as it grows? Thanks!


Got it working. HTTPS doesn't seem to work so you need to remove the S from your custom image url.

For anyone looking in the future, if your external image link has "https" try removing the "s". This is mentioned in the SS documentation here:

Occasional Contributor

Hey John, 

You are correct!!!   Tried this with a non-https URL and it worked.    This has been a long time coming and finally resolved.


Thank you soooo much!!!