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Adjustments

Diego5
Occasional Contributor

When an adjustment occurs, I need to see the detail of the adjustment, i have to click one by one to see the detail, it is too time consuming, I need a report to download all adjustment with the amount, tracking and reason of the adjustment

 

4 REPLIES 4

CaraAdmin
Khoros

Hello @Diego5!

First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it both helpful and inspiring!

Thank you for sharing your idea about making carrier adjustments easier to view. This is a thoughtful suggestion, and we genuinely appreciate you taking the time to bring it to our attention.

Let’s gather more feedback from the Community to help highlight the value of this feature. If you’d like to see this added, please give the post a thumbs up or leave a comment describing how it would support your shipping workflow. Your input helps us understand the demand and ensures your voice is heard.

Happy Shipping!

-Cara

 

Diego5
Occasional Contributor

it would help me reducing time to check the adjustments one by one, in the last week i have received over 2000 adjustment, I lost almost 5 hours checking the detail, 

Diego5
Occasional Contributor

When can i see this update completed ?

jwho
Occasional Contributor

+1 to this; I called support about a mysterious "adjustments will be applied on Dec 18th" from UPS charges from June to September due to UPS related data errors ... etc etc etc. I went to try and find them, and they weren't in the data yet; however, somehow the agent I spoke with was able to tell me the total amount that would be charged on my account in adjustments. 

I'm not confident SS will be able to do anything to make viewing these adjustments any easier w/o fully building their own shipment transaction page - all they are showing via that Settings > Shipments > Carrier > "View Reports" is the Stamps.com data of their postage order flow for your specific account. It's stamps.com that has it configured that way, and I agree with you it's super un-useful. 💩