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Automation rule needs to add 'Charge shipping to recipient' option. 3rd party billing has 5% fee

bo1
Occasional Contributor

2 weeks ago

Is there a way to setup ‘Charge shipping to recipient’ in Automation rule? I do not see that option. Now we use 'Charge shipping to 3rd party' if customer prefer to use their shipping account.  There is 5% service fee charged by carrier like UPS with 3rd party billing. Our customer complained. Hope ShipStation team can add that option on ASAP.

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2 REPLIES 2

bo1
Occasional Contributor

2 weeks ago

Please leave your comments here to make this post popular. We need ‘Charge shipping to recipient’ option in Automation rule

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CaraAdmin
Khoros
In response to bo1

yesterday

Hello, @bo1!

 

We are always looking for ways to improve the user experience. At the same time, I am unsure when this feature will be on the product roadmap. The request is listened to and very much appreciated! We always want to hear what the merchants need. 

 

Happy Shipping! 

 

 

-Cara
 

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