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Automation rule needs to add 'Charge shipping to recipient' option. 3rd party billing has 5% fee

bo1
Occasional Contributor

Is there a way to setup ‘Charge shipping to recipient’ in Automation rule? I do not see that option. Now we use 'Charge shipping to 3rd party' if customer prefer to use their shipping account.  There is 5% service fee charged by carrier like UPS with 3rd party billing. Our customer complained. Hope ShipStation team can add that option on ASAP.

3 REPLIES 3

bo1
Occasional Contributor

Please leave your comments here to make this post popular. We need ‘Charge shipping to recipient’ option in Automation rule

Hello, @bo1!

 

We are always looking for ways to improve the user experience. At the same time, I am unsure when this feature will be on the product roadmap. The request is listened to and very much appreciated! We always want to hear what the merchants need. 

 

Happy Shipping! 

 

 

-Cara
 

lcnuf
New Contributor

I am also very interested in an automation rule to "charge to recipient" rather than "charge shipping to third party." We ship a lot of packages using the recipients' account numbers.