06-13-2024 07:18 AM
Is there a way to setup ‘Charge shipping to recipient’ in Automation rule? I do not see that option. Now we use 'Charge shipping to 3rd party' if customer prefer to use their shipping account. There is 5% service fee charged by carrier like UPS with 3rd party billing. Our customer complained. Hope ShipStation team can add that option on ASAP.
06-13-2024 07:19 AM
Please leave your comments here to make this post popular. We need ‘Charge shipping to recipient’ option in Automation rule
06-24-2024 12:47 PM
Hello, @bo1!
We are always looking for ways to improve the user experience. At the same time, I am unsure when this feature will be on the product roadmap. The request is listened to and very much appreciated! We always want to hear what the merchants need.
Happy Shipping!
-Cara
06-27-2024 12:12 PM
I am also very interested in an automation rule to "charge to recipient" rather than "charge shipping to third party." We ship a lot of packages using the recipients' account numbers.