โ08-13-2025 01:15 PM
I cant successfully change my card for labels, or subscription.
Its been two days of the same error, and i've noticed a new layout in the payment settings area. (Now you can have multiple cards saved as apposed to having to replace the card used for labels.) HOWEVER, I get a red error message when trying to change my card. so i click the new "manage" button, and i cant remove there either.. So, i added a third card as a workaround.. it listed it, but i still couldnt choose it for payment, nor for subscription.. SOOOOO, i went the stamps.com route.. i was able to update the card info there, BUT, once i refreshed and went back to shipstation to process orders, it still shows my old card's nickname just above the total price of the batch of labels in the lightbox.. this is frustrating. im at a standstill, and orders need to go out. any help?
โ08-13-2025 01:58 PM
Update -- i got it to work via stamps.com.. but the "Label batch status - Cost Review" light box that pops up just before paying for the batch of stamps still says my old card.
ie: