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Combining orders gives us troubles

NEV
Contributor

My shipstation Christmas wish list gets bigger and bigger everyday. 

 

For todays post, I want to express our problems with combine orders feature.

 

1. New packing slip only displays parent order number

2. New packing slip only displays parent order tax, shipping, and amount paid. Misleading our shippers/ accountant.

3. Combining and splitting shipment breaks the ability for marketplace to adjust quantity.

 

1 REPLY 1

emarkhasin
Occasional Contributor

Have the same problems. The accounting is completely wrong on combined orders. It shows incorrect amounts on orders and in all the reports! It was working perfectly fine in the old version!


Another issue I have is that now on the grid layout, the combined order shows as "multiple" in all columns until you click on it to expand. Why? Why waste another click when they can show the surviving order # with all the combined information?