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combined orders are not fulfilling properly in Shopify

trisha-e2e
Occasional Contributor

Our combined orders are not properly fulfilling ALL orders that were combined to ship together in Shopify causing orders to be left unfulfilled in Shopify. 

1 REPLY 1

CaraAdmin
Khoros

Hello @trisha-e2e!

 

Thank you for posting on the community for support around this issue. I checked in with the support team, and they said that this is a fully supported feature. Since we are not seeing any bug reports around this I would suggest reaching out to support@shipstation.com for some troubleshooting. 

 

Thank you and have a wonderful day!

 

-Cara