Custom Field Integration into Shipstation

[AlexRevzin]

Hello,

Most of my products are personalized. Amazon has the ability now to use a custom now box When a customer entered personalization it's should be imported to the ship station and printed on the packing slip. Now I have to go to the Amazon dashboard and manually write personalization on the packing slip. This is very inconvenient when I have a lot of orders in November and December that impact my business. This feature works at the Etsy store but not Amazon. 

[NEV]

Have you tried using [Buyer Notes] on your packing slip within shipstation? Does the personalization import on the order information box in shipstation at all?

[AlexRevzin]

Yes If I add manually personalization in buyer notes it's printed on the packing slip, however I would like to be already imported from Amazon not entered manually. NO it does not import at all 

[Moderator-Davis]

Hey there @NEV! Thanks for sharing this potential solution! 

@AlexRevzin, I'm totally with you that you want to see this information imported. Although it is not directly imported, we do have a solution available! Please check out this article from our Knowledge Base about the Amazon integration! You'll see a tip that mentions our partners at DataAutomation that might be what you're looking for! 

I hope this helps! 🙂 

[Daniel504]

Hello,

I'm using SellerActions for that purpose. They're importing customized Amazon Order Data into ShipStation. Works for me very well especially in busy seasons.

[Moderator-Davis]

Hi @Daniel504! Thanks for sharing your solution! Teamwork makes the dream work! 🙂 

[NickH]

@AlexRevzin Hopefully you've found a solution that fits you! If not, I'll offer another solution. I built CustomSync.app.

And it has a bunch of cool features:
- Choose where you display the customization: item options, Internal Notes, Customer Notes, etc.
- Include/exclude surface names, item names, quantity, etc.

See the image for current configuration options.