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Customer Complaints


Does anyone have a complaint telephone number or email? I think I may close my account. No one should be doing business like this. How can you not speak to someone??? At this point, Shipstation is holding up my business and that I can't have!


Community Manager
Community Manager

Hi @MLewis , 


Welcome to the Community, we are so happy to have you here with us. I am sorry to hear that you have had such a negative experience. I am going to send you a private message to get some further information about this. 


- Erin: Your Friendly ShipStation Community Manager 

Thank you because at this point, I am currently looking into other options to ship for my business. If I do not get what I need resolved I will cancel my subscription and account.