03-18-2022 10:03 AM
In V3, if an order has several items, the customs form UI for international orders is very slow and laggy. Adding/removing item declarations hangs up the interface.
03-24-2022 07:08 AM
Hello there @store9,
Thanks for posting about this in our community! We are thrilled for you to join us.
I wanted to ask some clarifying questions about the behavior you are describing. Are you seeing this happen on ALL on orders with any multiple items (2 and up) or more so on larger orders?
Thanks in advance!
04-05-2022 01:51 PM
We were seeing it with all orders, but it recently seems to have improved. Were some changes released?
04-06-2022 10:21 AM
We release updates pretty regularly so its very possible! If that behavior returns please always feel free to reach out to the support team so that we can troubleshoot directly on your account 🙂