Thank you both for being a part of our community and for your posts and comments.
What Mason said is on point, you should be able to type in the decimal value as the arrows either subtract or add one to the total value of the dimension. This being said, I realize you never stated where you were attempting to alter this information.
Can you tell us where you attempting to change dimensions? Were you trying to set dimensions via automation rules or were you doing this within the order?
Please let us know,
-Erin: Your Friendly ShipStation Community Manager
The location is correct, but it simply doesn't work. The problem is that your validation or other code on the page is broken when using Safari.
If I type in 525 into the field I can use the left arrow key to put the cursor between the first 5 and the 2 and THEN I can type a decimal point, but I can not simply enter 5.25. This is broken in Safari. If I use Chrome it works, but on the iPad Safari is really the only option as even the other browsers on the iPad are using the Safari/Webkit engine. It should be fixed.