10-04-2021 05:27 PM
I wish there was a way that when we need to ship an order via LTL freight that we would have the ability to use the "mark the order as shipped" feature on the orders page. The problem is that we can not create a custom name under carrier and we are forced to select any existing name in the carrier field . Example: When we add the YRD freight tracking number in the tracking field we are required to enter the carrier name otherwise we can not mark order as shipped. We are currently selecting USPS as the carrier so that inventory can be deducted and we are able to close the order. Using a different carrier name is confusing for the customer when the ship notification email is sent. I suggest we have the ability to add a custom name under carrier or give us a generic field such as LTL Freight or other.
04-21-2022 07:05 AM
I absolutely agree.
This is a major oversight. Many of the major carriers (like freight, particularly) are not in the list.