If you are are still having batches stuck on validating, please reach out to our support team so that we can investigate directly! We definitely want to make sure you can utilize your batch capability like normal!
Hello @schondsng ,
Welcome to the community, we are so happy to have you here with us.
The first thing I would recommend you try would be to perform a clearing of your browser's cache and cookies. I will link an article below that will help you if you need steps on how to do this. If you attempt this and it still does not resolved what you are experiencing, you will need to reach out to our support team directly as they have access to tools specifically to help in this scenario.
-Erin: Your Friendly Neighborhood ShipStation Community Manager