Label batch stuck on 'Validating'

[david_dean]

I am trying to print a batch of labels and it's just stuck on this popup:

My shipping is stopped until I can figure this out.  Any advice, Shipstation?!?

[david_dean]

I am able to print orders independently so it's a bug in how you are processing batches.

[aviavi]

How did you solve it?

[nate10]

We're having the same issue...

[Moderator-Davis]

Howdy yall, 

If you are are still having batches stuck on validating, please reach out to our support team so that we can investigate directly! We definitely want to make sure you can utilize your batch capability like normal!