09-09-2025 09:49 AM
In our company, it is important that two of us have access to batches and the ability to print. I feel like at one time, this was an option but sometime last year, we noticed others did not have access to certain features within batching. Please update this to allow admin to assign others to utilize the features of batching
09-19-2025 09:06 AM
Hello @Nsweeney!
First, welcome to the Community! We’re so glad you’re here. This space is a great place to find answers, share feedback, and suggest new product features—we hope you find it helpful and inspiring!
I see you connected with our support team, who confirmed that only one user can currently be assigned to a batch at a time. I agree that assigning multiple users to a batch could be a really convenient feature. Let’s keep an eye out to see if other community members also express interest in this—it’s always helpful to show our product team how many merchants would benefit from this feature.
Here is an article that you might also find helpful on User Permissions.
If you need anything else, please feel free to contact support@shipstation.com.
Happy Shipping!
-Cara