08-02-2021 11:23 AM
Is anyone else having the issue with order alerts not picking up on orders to combine?
I can find them manually and combine them. But shipstation isn’t suggesting them.
08-03-2021 08:31 AM
You can automate it by setting order alerts. See the Shipstation article:
08-03-2021 11:43 AM
Yes, I've been having issues with Combine Orders for several months and Shipstation currently has a ticket open (last I heard). I've been using excel to find any duplicated customers to combine the shipping manually. Frustrating but hopefully it's resolved soon!