10-03-2024 11:12 AM
I have a weird issue where my In Transit filter suddenly stopped working on 9/27. Then I hit the Clear Filter button to see them again. Then I am now seeing stuff that is nearly 2 years old in here. Can we PLEASE have a way to Change Status on these orders from In Transit to Delivered or something, to get them out of here?
Thanks so much!
10-04-2024 10:12 AM
Hello, @DunriteDesigns!
Thank you for sharing your post in the community! I checked in with our support team, and they've provided a helpful video on updating your old intrasite orders, which I’ve attached for your convenience. I’ve also included a link to a Help Center article that offers additional insights. I hope this makes the process smoother for you!
Happy Shipping!
-Cara