Refund of monies in account. How to get the funds refunded.

[Truth]

I need to get the money in my closed account. I thought Ship Station would refund the money in my closed account. Apparently, I was wrong. Does anyone know how to get the funds refunded?

[Manager-Erin]

Hello @Truth, 

Welcome to the community, we are so happy to have you here. If you are not seeing a refund of your funds, I would recommend creating a ticket with our support team for this. If you are having trouble creating a ticket you can reach out via email to support@shipstation.com. 

-Erin: Your Friendly Neighborhood ShipStation Community Manager