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ShipStation created two labels for 120 orders today

DCB
Occasional Contributor

Wednesday

Today ShipStation created two labels for 120 of my orders.

  1. I had to go back and void all of those second labels
  2. I have to hope that ShipStation correctly communicates with all my carriers that I didn't use all of those labels and I can receive an accurate refund. Otherwise, I'm unprofitable today.
  3. I have to hope that the marketplaces have the non-voided tracking number recorded, otherwise I'll have to manually fix each tracking number.

It's going to be a long day.

Screenshot 2024-12-18 at 9.37.05 AM.png

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1 REPLY 1

CaraAdmin
Khoros

Monday

Hello @DCB!

 

Thank you for your post in the community. I can verify that I am seeing labels that were voided and recreated on 12/18/24. I have attached a help center article on voided labels here for you in case you have any other questions. 

 

I hope you have a wonderful day and a Happy Holidays!

 

-Cara

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