Shipping Method Mapping
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โ04-16-2021 12:46 PM
I had to revert them back manually, but not until after several orders had gone out. As we sell Haz-Mat products, this is a DOT violation! Very frustrated right now. Has anyone else had this issue? I just had over 2000 orders change from the Mapped UPS Ground to 2nd Day Air all on it's own.
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โ04-16-2021 12:47 PM
Everything is mapped correctly, but it is changing all orders entering SS from my commerce site. Problem is NOT on our end.
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โ04-17-2021 11:59 AM
Neil:
Yes we had this problem starting Friday 6a April 16 also.
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โ04-17-2021 11:59 AM
Please tell me what you meant by 'revert back manually'...
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โ04-17-2021 12:07 PM
I had to go to orders and using the batch feature, revert them all back to UPS Ground. Both "On Hold" and "Awaiting Shipment". Around 60 orders still went out the door and 6 of them were Haz-Mat. Already have one letter from DOT.
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โ04-17-2021 12:04 PM
We had the same issue. I had processed my batch, and had to switch to the old layout to bulk void 500 labels...