cancel
Showing results for 
Search instead for 
Did you mean: 

Show estimated delivery dates on Orders tab as you do on Rates tab

aaelghat
First-timer

When I ship something using the rates tab, the page gives me the shipping arrival estimates for the different carriers (for example, UPS).

https://app.screencast.com/0qK1yWLC5V1M9

However, I don't see the shipping arrival estimates on the Orders tab when I am working on shipping an existing order. 

https://app.screencast.com/A3bZcb1PXCMjq?conversation=ZAn8NGfndr3jPjh8NZunhr

So, If I want to choose a service based on speed and cost, I have to go to the rates tab. Why can't the estimated delivery date for the various options appear under the orders tab?  This would be extremely helpful

1 REPLY 1

CaraAdmin
Khoros

Hello @aaelghat!

 

Thank you for your post in the community! Currently, we display estimated delivery times once a service is selected. I recommend contacting our support team to see if they can do a screen share with you and ensure everything is working as expected.

 

Happy Shipping!

 

-Cara