09-29-2021 11:48 AM - last edited on 11-08-2021 02:55 PM by SuperMgr-Sarah
we are using shipstation for 4 years I believe. we had to switch back to the old version for a few reasons:
* after creating shipments, we need to print labels. we do it all at once. we can't do it anymore from the shipment tab - pressing on batch doesn't work. we need to go into batches sort for this specific day and then print. once done, do back to shipment and check if there were shipments in between batches not in batches.
* when creating a shipment with UPS using the receiver UPS account, we can't add insurance.
* split orders is very confusing.
* when choosing a few stores to create shipments, after creating for 1 style it all go back to all shipments and we need to sort again. used to go to the same page.
there are more... this is for now.
11-19-2021 11:31 AM
Thanks for your feedback! I'm hoping we can get a little more detail on some of the points you made.
Thanks for your time!
05-06-2022 10:15 AM
Your response to Splitting Orders has never kept my orders from going through to the customer or interfered with my reports regardless of the order flow integrity you speak of. Give us the Split back otherwise, you are hurting us. In sales we know if someone has a complaint about something and verbalize about it, multiple others are experiencing the problem and don't verbalize about it. Fix the problem now or give us back Legacy.