โ07-10-2023 12:17 PM
Hi
When we do a cancelation, we don t have any count of orders on the popup of confirmation
An employee can select one order > Other actions > Cancel
but he can also by mistake click on the case "all page" > other actions > cancel
You need to add the order count in the cancel pop
See the popup attached. I can select 500 orders and click on cancel. Shipstation is giving me the same message for 1 or 500 ( the message is identical, except you add a S to shipment.)
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My employee selected on friday 400 orders. I lost close to 21k$ on this because of our partners cancelled the orders right away. So yes the employee did a major issue but again we should have the count on this popup.
Thanks