Yes, it is happening right now for us. It is like stuck in a loop. We have had this issue happen 4-5 times since February 2022. The first time we were told it have a large issue that they were working on resolving. The most recent time that I contacted ShipStation Support, they provided a specific hyperlink to use for logging in. I have never got a true resolution since it keeps happening and the basic troubleshooting they recommend never works. Sometimes it will just start working again, as it happened last week in the afternoon, and then was working again the next morning.
Here are the two they sent me. The first one worked for us for a while.
The other basic troubleshooting options that they suggest are trying a different browser, using an incognito/private window, clearing your cache. However these have never resolved the issue for my company.
We are having the same problem ShipStation is stuck in a loop after login redirecting between ship11.shipstation.com and ship11.shipstation.com/orders. The order page never loads.
This is a ongoing problem; June 22nd, July 1, July 2, July 3 and July 4.
We are done unable to process orders.
Glad it worked. We really like ShipStation when it works. That said, I am not sure how much longer we can stick it out as a customer given the disruptions to our shipping and the lack of support / resolution from ShipStation. ShipStation, if you monitor this channel, please fix your tech and support your users. Start by posting outages on your status page and issue credits for the disruptions in service.