Symptoms You receive the error "Unable to register meter: Shipping address provided does not match our records" when getting rates or creating labels with FedEx services. Diagnosis To create FedEx labels, ShipStation must register each Ship From Loca...
Symptoms When attempting to add funds to a Stamps.com/USPS or One Balance account in ShipStation, an error occurs with the reason "Suspend". Diagnosis This error is returned to ShipStation by the postage provider after ShipStation sends the add funds...
Question Why am I seeing and How do I resolve the "Stamps.com: Authentication failed" error? Answer When you get the Authentication Failed error there can be two main culprits to account for. 1. Your stamps password was changed and needs to be update...
