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kcary
New Contributor
Status: New

We’ve noticed on shipping labels that the recipient address is always in all caps. We’d prefer it to be in proper case, like it has previously printed for us through Endicia.

I discussed this issue with support, and they reported that it is the shipping carrier who determines the formatting of the recipient address.

An option to overwrite/disregard this autoformatting would be much appreciated, in order to allow our labels to more properly match our style and brand guidelines.